English. PWM Rover Elite 20A 40A - Manual PWM Rover Elite 20A 40A - Datasheet Fuses and Wire Gauge MPPT Rover Elite 20/40A. During the process, Renogy was able to increase our presence by expanding the number of online marketplaces, suppliers, and wholesale partners they worked with. No one is answering my calls or emails. Renogy Framed Solar Panels have a performance warranty of 25 years. Products. While Goal Zero offers between 150Wh and 3032Wh of electricity, Renogy provides between 97Wh and 1075Wh of electricity. Despite many calls to customer service, I still don't have everything. The Renogy 200 Watt 12 Volt Monocrystalline Solar Panel is one of the main components for any solar power (PV) system. Whereas our charge controllers have an operating temperature of -35°C to 55°C. 3.7 out of 5 stars Best Sellers Rank #390,361 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden) #1,088 in Solar Panels: Technical Specification Specification Sheet [PDF ] Warranty & Support Manufacturer’s warranty can be requested from customer service. Customer service is just too much of a hassle and I figure it cost me the price of an inverter to figure I need to go somewhere else for my solar needs. Replacements Customer service is the most important part of running a business and from other reviews I have read, this is not Renogy's main concern. For returns, please contact our Customer Service team at 1-800-330-8678 or customerservice@renogy.com. Item model number 100W Customer Reviews: 5.0 out of 5 stars 2 ratings. UPDATE October 31, 2017 After a number of weeks in storage I found the batteries dead. Our Customer Service team is available M-F 7:00 - 11:00 (GMT+1). Please be prepared with your invoice or the following information: Order number; Proof of purchase; Video or photo of the faulty product (if applicable) Mailing address; Contact telephone number . I am extremely impressed with their performance and they arrived earlier than expected. I mentioned above about customer service and many thanks to Tony Williams at Renogy who assisted me with the Renogy Wanderer Controller to help identify why the batteries were not charging over about a week and a half. Over the years, Renogy has received numerous awards and recognition, including a spot in Inc. 5000's top 500 fastest growing private companies in 2016. Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. Nice equipment, poor customer service. Ordered, billed and paid July 16. Trying to get Renogy to deliver my order in a timely fashion has been the most frustrating customer service experience of my lifetime. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Recent articles. Each Renogy product is manufactured according to the highest quality… After 5 years they should output more than 95% of the rated power, after 10 years it is 90% and 25 years it is 80%. Read honest and unbiased product reviews from our users. For Continental U.S. Orders:Processing time can take between 1-3 business days. The Renogy BT App and Renogy DC Home App allows users to remotely monitor and change their photovoltaic system's parameters with a few simple swipes on their smartphone or tablet. Read honest and unbiased product reviews from our users. Some detective work uncovered a hidden FM booster that was on behind the TV, also the CO monitor was on and so too was the back-light for the radio panel. 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