He was the rock of Gibraltar of Benchmark in the early years. Was there a defining moment for you as an entrepreneur when you knew you wanted to start this company? Helpful (1) ... Glassdoor has 359 Benchmark Senior Living reviews submitted anonymously by Benchmark Senior Living employees. During our first few years when I did not know how I would meet payroll, I’d pick up the phone every couple of weeks and say, “Peter, can I buy you a cup of coffee?” and he always knew what that meant. Benchmark Senior Living LLC is located in Waltham, MA, United States and is part of the Nursing Homes & Long-Term Care Facilities Industry. Do you think technology will help to make that more possible? What is Benchmark doing currently to develop leaders, and what do you think you could do better? Is your weakness that you’re too creative? There are 53 companies in the Benchmark Senior Living LLC corporate family. Tom Grape is Chairman/CEO at Benchmark Assisted Living. Benchmark Senior Living Appoints New CFO. The only thing we did was the senior management team did not take bonuses that year, and we asked everyone else in the company to defer their bonuses from March to June—that’s it. The great recession was difficult, but I’m actually really proud of how we managed our way through it. It was a big step for me to go from P&G, the mecca of marketing, to change careers into real estate, and to ultimately change careers from an established real estate company to starting my own company. During an interview from 2012, you told us that “affordable assisted living is difficult to accomplish.” Do you still think that’s true today? Being an entrepreneur was the furthest thing from my mind. Tell me about how you got into senior living and how Benchmark got its start. What assisted living used to be, years ago, was more full-service. The resources are never what you want them to be and some things always get out ahead of others. When they say it’s extreme, did they tell you that back during the great recession or when you guys started? – Benchmark Senior Living, a leading provider of senior living services in the Northeast, has announced it has have acquired … We’d like to do nothing but promote from within, ultimately. We’ve not been as successful as we would like, notwithstanding a lot of efforts, but we’re doing better than most. Do I think technology will help? I’m sort of an idea-a-week guy. All of our competitors were taking much more draconian steps. See Tom Grape's compensation, career history, education, & memberships. We have an Emerging Leaders Program where we take department heads and put them through a training program that takes place over a year and includes a variety of different elements. Sometimes our biggest strengths are our biggest weaknesses. Apply to Dishwasher, Receptionist, Van Driver and more! We’re bigger, we’re much more capable and deeper in our capabilities and our people strength and our reach and our capacities. When I get these meetings I have several areas I like to explore: Benchmark Tom Grape is founder, chairman and CEO of Benchmark. I’ve learned, I didn’t really begin this way, but I’ve become pretty capable on the deal side. I think I’m pretty good at seeing ahead and have pretty good vision. Being able to establish a direction and being able to motivate others to be able to follow and pursue that course. I worked at Benchmark Senior Living part-time for more than 3 years. Do you think the industry does a good job of taking people on the front lines (and when I say ‘front lines’ I mean more Executive Director than caregiver) and helping those people go to the next level in their careers? -Tom Grape, Benchmark founder and CEO. The real estate company I was with at the time had teamed up with an operator—in a venture that did not work out. (PRWEB) July 29, 2020 Benchmark, a leading provider of senior living services in the Northeast, today announced that it has been named an honoree of Boston Business Journal’s 2020 Corporate Citizenship Awards. The baby boomers like things the way they like it, when they want it. Prior to joining Sunrise, he served as CEO for MedQuest, Inc., an outpatient operator of diagnostic imaging services. We began with a business plan—we didn’t have any communities at the outset—we’ve ended up acquiring most of the communities we had built at the previous company over time. I didn’t really think of myself as any sort of cowboy risk-taker at the time. WALTHAM, Mass. I think I’m pretty good strategically. A free inside look at company reviews and salaries posted anonymously by employees. I think our industry is still sort of like Model T. See any color Model T you want as long as it’s black. The interesting moment for me was when I knew that that wasn’t going to work but I had to do it again. The workforce and the ratio of caregivers to seniors are under dramatic pressure in the coming couple of decades. He saw the opportunity of creating an exceptional living experience for seniors built on connections, bonds, and quality care. And we did. This predates the great recession; back to the story of: I thought I was a big company guy and all of a sudden discovered that I was more of a risk-taking entrepreneur than I had ever appreciated. I don’t know if I remember any particularly pithy sayings, but I guess a piece of advice I would give myself is to know who you are so that you are being true to yourself and your choice of fields, and the role you’re choosing to take, your strengths and weaknesses as a manager; that you get who you are and you’re open to feedback about it and you’re true to yourself. # CalledtoCare. Click below to read. Benchmark Senior Living's Chairman & CEO is Tom Grape. Benchmark Senior Living LLC is located in Waltham, MA, United States and is part of the Nursing Homes & Long-Term Care Facilities Industry. We do a lot of things. Kristopher Yetman, senior development director at Benchmark Senior Living, has been named a 2020 Future Leader by Senior Housing News. The Company offers independent and assisted living, memory and respite care, skilled nursing, and rehabilitation services. # CalledtoCare. He later teamed with Barnes, and together they have grown the company from one community to more than 50. For the first five or six years I frequently went home and said, “I don’t know how I’m getting payroll next week.” We figured our way through it. Flexible hours, and fulfilling work as you get to form relationships with the residents. I’m not very disciplined about, “Here’s the course we’re going to stick with for the next six months.” I’m usually changing direction regularly. No, I don’t because it’s going to remain a very heavily people-dependent business even with the introduction of more technology. The average Benchmark Senior Living salary ranges from approximately $20,000 per year for Nursing Assistant to $94,947 per year for Wellness Director. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by … Yes, it does. Exploring the future of senior living with Tom Grape, CEO of Benchmark Senior Living. Tom Grape. When I get these meetings I have several areas I like to explore: We’re doing a lot of things. # CalledtoCare. 254 Benchmark Senior Living jobs available on Indeed.com. At the ALFA convention I had a chance to have lunch with Tom Grape, the CEO of Benchmark Senior Living. Kristopher Yetman, senior development director at Benchmark Senior Living, has been named a 2020 Future Leader by Senior Housing News. My first job out of college was at Procter & Gamble in marketing. Benchmark Senior Living is a large and modern senior living organization. Its locations are centered around the Northeast area of the United States. Any company. Read More. Benchmark Senior Living works hard to build a positive work environment. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by our residents and families. Every time we met with our prospective backer, he was getting paler and paler an… I have been working at Benchmark Senior Living full-time for less than a year. This is evidenced by the letters and emails that our founder, Tom Grape, receives on a regular basis. Questions and Answers about Benchmark Senior Living CEO. People want rural, they want high-rise, they want urban, they want mixed-use, they want services. Will it bring it down to folks who are at the Medicaid level? Read employee reviews and ratings on Glassdoor to decide if Benchmark Senior Living is right for you. Pros. What is the industry’s biggest challenge? Who would you consider a mentor and how has that person helped your career? A graduate of Case Western Reserve, he previously served as president and CEO for Mariner Health Care, Inc., and as chief operating officer for Integrated Health Services and held various management roles in speciality and rehabilitation hospitals. We’ve developed a number of new communities and have acquired communities since. Growing pains. 201 Jones Road Benchmark Senior Living LLC provides health care services. Cons. Since 1997, he has led Benchmark to become the largest senior housing company in the Northeast. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by our residents and families. Tom Grape, Chairman & CEO of Benchmark Senior Living, David Freshwater & David Barnes, Watermark Retirement Communities, Sean Kelly, President and CEO, The Kendal Corporation. Jobs. Click below to read. Glassdoor gives you an inside look at what it's like to work at Benchmark Senior Living, including salaries, reviews, office photos, and more. Benchmark embraces innovation and creativity to provide the highest level of care, comfort and service to our residents. Talent. The company has changed a lot. We’ve got a big issue. He’s been terrific. The … Approve of CEO. I consider that Benchmark [as a company] has had a mentor. See questions about Clear. Benchmark Senior Living LLC has 211 total employees across all of its locations and generates $55.16 million in sales (USD). With 6,300 associates and nearly 60 communities across eight states, … The Company specializes in senior, assisted, and independent living, alzheimer and memory care, skilled nursing, and short stay programs. He’s been Benchmark’s mentor and everybody here is very grateful for his support, not just financially, but his advice and all the rest. The company was founded in 1997 and has grown significantly over the years to offer new programs and locations for residents. It’s a tough nut to crack in a material way. What does the future of the industry look like? Not a lot of other people would’ve done that. The first one didn’t work, as I mentioned; I ran out of money. No, technology by itself will not do that. Every time we met with our prospective backer, he was getting paler and paler and ultimately I ran out of money. Salaries Benefits Working Hours Interviews Part Time Jobs Working Environment Working Culture Background Check Drug Test Hiring Process Office Locations Work Life Balance CEO Company Future Dress Code Promotion Shifts. 339 Benchmark Senior Living reviews. Click below to read. What are some of your greatest strengths as a leader? He would write me a check every time. ©2018 Senior Housing News. All Rights Reserved. See questions about Clear. Now it feels like a bigger company, which I think is in some ways good and in some ways not so good. Benchmark Founder & CEO Tom Grape participated in a panel discussion regarding how assisted living communities navigated the challenges of the COVID-19 pandemic and the lessons learned. We have Benchmark University, which offers an ongoing array of different courses. ... Approves of CEO. I think you take a look at the economics of assisted living and 70 cents of every dollar covers operating expenses, mostly labor. She’s been great in that regard and many others. I’m not very disciplined about, “Here’s the course we’re going to stick with for the next six months.” I’m usually changing direction regularly. It’s now not a start-up company, so people who join Benchmark now are joining a medium-sized or larger company which has a lot of resources and a lot of policies in place, a lot of systems and so on. I can rally people to support. Founded in 1971 on the strength of a $300,000 grant from a Quaker organization in Philadelphia, Kendal quickly established itself as a leading not-for-profit provider of senior living communities, programs and advocacy and empowerment services. I started two companies before Benchmark. I was one of the founders of The Assisted Living Federation of America [now Argentum] and founded Mass-ALFA, the Massachusetts affiliate. That cuts both ways for me. I can think of several. There are 53 companies in the Benchmark Senior Living LLC corporate family. To become a … What’s been the biggest challenge Benchmark has faced and how did you overcome it? We have a Benchmark University Training Center here at our home office so people come here and we can pop in and participate in those offerings. In the early years of [Benchmark], I was obligated for a lot more money than I was worth. – Benchmark Senior Living, a leading provider of senior living services in the Northeast, has announced it has have acquired … Absolutely. How are things different today from when you started? Fortunately, I’m blessed with a terrific president and Chief Operating Officer, Stephanie [Handelson], who is a terrific counterpoint to my changing direction all the time. I think people think technology is going to fix everything, and I don’t really believe that. Average Benchmark Senior Living hourly pay ranges from approximately $10.82 per hour for Dishwasher to $35.13 per hour for Registered Nurse Manager. Sitting with senior living CEO’s is a huge privilege. Bob Moran. We built 13 or 14 assisted living communities and were very successful—including the first purpose-built assisted living community in Massachusetts. Benchmark Assisted Living LLC provides healthcare services. This was in 1990, and I was traveling all over. 195 Ratings. The population has aged and has become frailer on average. Best Cities for Jobs 2020 NEW! I’m pretty creative, and I have a lot of ideas. Hosted by Mass-ALA, the panel was part of a two-day conference during which Massachusetts Gov. For me the bigger revelation was that I grew up in Fairfield, Connecticut, my dad worked for Exxon for 35 years and everybody around me in that part of Connecticut worked for big companies, so I didn’t know what an entrepreneur was. Our industry continues to have unacceptable levels of turnover. We sat down with Winkle to learn about Sunrise's approach to growth and branding, the company's early foray into Medicare Advantage, and where he sees opportunities to excel through technology. Benchmark Senior Living, a leading provider of senior living services in the Northeast, today announced that three executives at The Commons in Lincoln continuing care retirement community in Lincoln, Mass., have been promoted for their leadership excellence. In January of 2016, Kelly took the reins as president and CEO after eight years as Kendal's senior vice president of development and 11 years prior to that with Connecticut-based Retirement Living Services. The real estate company I was with at the time had teamed up with an operator—in a venture that did not work out. I thought I was a big company guy and all of a sudden discovered that I was more of a risk-taking entrepreneur than I had ever appreciated. Click below to read. Founded in 1997 by Mr. Grape, Benchmark offers independent living, assisted living, memory care and continuing care retirement communities that are guided by Benchmark’s core values — Called to Care, Better Together, and Be the Benchmark, and are committed to … , Nov. 20, 2017 /PRNewswire/ -- Benchmark Senior Living , a leading provider of senior living services in the Northeast, has been named one of the Top Places to Work in Massachusetts by The Boston Globe for the 10 th consecutive year . It seems like a nice company. Sure. Finding, developing and retaining sufficient and qualified talent for our industry’s needs. We appreciate everything our associates do for our residents, thank you for being part or … I’m sort of an idea-a-week guy. Questions and Answers about Benchmark Senior Living CEO. I’m not always as patient with those things as some people would like me to be. Founder, Chairman and CEO Tom Grape has led Benchmark and its more than 6,300 associates to achieve over $2.5 billion in company value and $425 million in annual revenue. WALTHAM, Mass. Right now assisted living is all rental. Chris Golen has been promoted from Campus Executive Director to Regional Director of Operations for all of Benchmark’s Continuing … https://bit.ly/3b3lBBV The principal of the parent company decided to sell the company in 1996. United States. The goal was to start the company and make it solvent first. Charlie Baker and Elder Affairs Secretary Elizabeth Chen spoke. Benchmark Senior Living's key executives include Tom Grape and 6 others. May 17, 2018. I think it’s very spotty. Our values and our mission are at the heart of everything we do, this cannot be accomplished without associates like yourself. He has seen the senior living industry evolve through recessions and booms and is readying for the next phase ahead. WALTHAM, Mass.—Benchmark Senior Living, a leading provider of senior living services in the Northeast, announced they have acquired the real estate and operations of Evolve at Rye.Located in Rye, New Hampshire on Route 1, Evolve at Rye is a 40-apartment community capable of serving up to 64 residents. Benchmark Senior Living Named Top Place to Work by The Boston Globe for 10th Consecutive Year WALTHAM, Mass. It’s a very difficult thing to keep the culture in alignment with the resources, or the growth in alignment with the people that you’ve got. Chief Financial Officer and Senior Vice President. I started a new affiliate of this nursing home company. There have been some great success stories, at Benchmark and other companies, of people who have progressed. This is his full-time focus. The service package has not really kept up, and it’s not really full-service anymore because everybody is heading to a range for more services to come into the building. Benchmark Senior Living November 11 at 9:43 AM Benchmark Founder and CEO Tom Grape reflected on the amazing veteran ... s in our communities, from our residents to associates. Suite 300 West You can trim around the edges, but you can’t really materially reduce staffing costs or utilities or food costs without cutting into the bone of what the service offering is. I think the association initiatives are very helpful, but everybody has to do more. A Buffalo, N.Y. native, Winkle began in the CEO role in 2014 after serving as the company's chief operating officer—a position that brought him to Sunrise in 2013. https://bit.ly/3b3lBBV We talk a lot about our culture and backing our associates, and we walked our talk during that time. My board to this day comments about my risk profile having been extreme. John Rijos, CEO of CPF Living Communities. I guess it depends on your definition of affordable. office to get his take on an entrepreneur’s approach to the senior living business, where Benchmark sees itself as a leader among its peers, and why senior living must solve one of its biggest problems—turnover. With a background in finance and architecture, Freshwater happened upon senior living development early in his career after starting a market research firm that took a look into the fledging industry and challenged the conventional wisdom. We’re sometimes slower to do things, and sometimes more bureaucratic than we’d like to be. Sitting with senior living CEO’s is a huge privilege. This is the Benchmark Senior Living company profile. https://bit.ly/3b3lBBV I stayed with that company for a few more years and then tried to start my first venture in senior housing in 1989, which you may remember was also a recession year. What’s the best piece of advice you’ve received in your career? A lot of our competitors had to cut costs, as we had to face those pressures. We sat down with Tom in his Waltham, Mass. Meet Chris Winkle, CEO of Sunrise Senior Living. I guess I feel like every entrepreneur needs to have one of those [experiences] to determine if you’re really an entrepreneur. Secondly, we have an Executive Director in Training Program run by one of our senior, most successful Executive Directors. Benchmark Senior Living recently announced that Jerry Kemper has joined the company as senior vice president and CFO. We sat down with Kelly to learn about the company’s vision for a new kind of senior living partnership, and to hear how his time in construction introduced him to the men and women who arrived on sites in dark, The Leadership Series is produced in collaboration between Senior Housing News and PointClickCare®. A lot of our competitors were raising the eligibility requirements for benefits or cutting hours. I always paid him back and he’s done very well on his investments in Benchmark. Do I think technology is the answer to making assisted living more affordable? That was a big shift from what I had been pretty clear I was going to do for my career, for the rest of my life. I could give you the building for free and the rent would go down a bit, and then you look at operating expenses. Now the firm is setting its sights outside the northeast. I think it’s really hard to grow a company and to keep things in alignment. Senior Housing News: Meet Watermark Retirement Communities Chairman David Freshwater and President/CEO David Barnes. Exploring the future of senior living with Tom Grape, CEO of Benchmark Senior Living. Without some material subsidies—some states have material subsidies, but not many do—or without some substantially new operating model, which I’ve not yet seen, it is difficult to offer truly affordable assisted living other than on a handful of units in a building. I believed in what we were doing and I knew I was taking the risks, I wasn’t doing it blindly, but I believed in it and did it. There are too many examples of other people who may have been very successful as Executive Directors but then who aren’t developed or aren’t able to progress beyond that either because of their own inabilities or because they weren’t developed correctly or given the opportunities or whatever. Stephanie began as an Executive Director and she’s been a super success story working her way up. The baby boomers are now the adult children, and the baby boomers have turned everything on their heads that they’ve ever touched. Meet Tom Grape, chairman and CEO of Benchmark Senior Living. In the early days I knew most of the people and it was a lot more informal. I think it’s too spotty, it’s not consistent enough, and I think it’s a problem for the industry. Pros. It has its headquarters in Waltham, Massachusetts. Benchmark Senior Living LLC has 211 total employees across all of its locations and generates $55.16 million in sales (USD). https://bit.ly/3b3lBBV It remains a tricky thing. I discovered what it was really all about. See Tom Grape's compensation, career history, education, & memberships. We sat down with Freshwater and Barnes (see below) to hear about their first foray into senior housing, their founding principles, and the metrics they look for in their day-to-day, Meet Sean Kelly, CEO of Kendal Corp. out of Kennett Square, Pennsylvania. A leading provider of independent living, assisted living, memory care, skilled nursing and short-stay programs, Benchmark takes pride in deeply understanding people, meeting them where they are and connecting them to what's meaningful and possible at every stage of life. Benchmark Assisted Living operates in the State of Massachusetts. The industry hasn’t kept up in a whole host of ways. A lot of people of course would conclude that it wasn’t going to work and say, “Oh my God I’m never doing that again; that was a mistake.” I knew I was an entrepreneur when I knew I had to do it again, and I learned a lot of lessons and I wanted to apply those lessons. At the ALFA convention I had a chance to have lunch with Tom Grape, the CEO of Benchmark Senior Living. There was, at that time, no assisted living in Massachusetts, so I pushed a local nursing home company that had a very good reputation to develop assisted living. I then joined a company that had some early stage assisted living communities. They want to get their meals when they want them. # CalledtoCare. Benchmark Senior Living, and Atria in the positions of Executive Director, Resident Care Coordinator, Regional Director of Alzheimer’s Services, and Life Guidance Program Director respectively. Now we’ve got to talk about the other side. Consumers will demand the industry to change in ways that we haven’t so far. 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