WALTHAM, Mass. Founder, Chairman and CEO Tom Grape has led Benchmark and its more than 6,300 associates to achieve over $2.5 billion in company value and $425 million in annual revenue. All of our competitors were taking much more draconian steps. Stephanie began as an Executive Director and she’s been a super success story working her way up. Do you think the industry does a good job of taking people on the front lines (and when I say ‘front lines’ I mean more Executive Director than caregiver) and helping those people go to the next level in their careers? We’ve not been as successful as we would like, notwithstanding a lot of efforts, but we’re doing better than most. Now we’ve got to talk about the other side. We do a lot of things. Tom Grape is Chairman/CEO at Benchmark Assisted Living. It has its headquarters in Waltham, Massachusetts. 254 Benchmark Senior Living jobs available on Indeed.com. Benchmark Senior Living LLC provides health care services. Benchmark wouldn’t be here had it not been for his support. This is evidenced by the letters and emails that our founder, Tom Grape, receives on a regular basis. See Tom Grape's compensation, career history, education, & memberships. For me the bigger revelation was that I grew up in Fairfield, Connecticut, my dad worked for Exxon for 35 years and everybody around me in that part of Connecticut worked for big companies, so I didn’t know what an entrepreneur was. Pros. They want to get their meals when they want them. Without some material subsidies—some states have material subsidies, but not many do—or without some substantially new operating model, which I’ve not yet seen, it is difficult to offer truly affordable assisted living other than on a handful of units in a building. I’ve learned, I didn’t really begin this way, but I’ve become pretty capable on the deal side. About Benchmark Senior Living Based in Waltham, Mass., Benchmark Senior Living is a leading provider of senior living services in the Northeast. Click below to read. The company has changed a lot. The average Benchmark Senior Living salary ranges from approximately $20,000 per year for Nursing Assistant to $94,947 per year for Wellness Director. In the early days I knew most of the people and it was a lot more informal. We have an Emerging Leaders Program where we take department heads and put them through a training program that takes place over a year and includes a variety of different elements. Salaries Benefits Working Hours Interviews Part Time Jobs Working Environment Working Culture Background Check Drug Test Hiring Process Office Locations Work Life Balance CEO Company Future Dress Code Promotion Shifts. This was in 1990, and I was traveling all over. What’s the biggest risk you’ve taken in your career? Today, with communities in 21 states, the Watermark team continues to develop and manage senior housing with specific attention to systems, processes and people. I thought I was a big company guy and all of a sudden discovered that I was more of a risk-taking entrepreneur than I had ever appreciated. Benchmark Founder & CEO Tom Grape participated in a panel discussion regarding how assisted living communities navigated the challenges of the COVID-19 pandemic and the lessons learned. A lot of our competitors had to cut costs, as we had to face those pressures. I believed in what we were doing and I knew I was taking the risks, I wasn’t doing it blindly, but I believed in it and did it. He’s been terrific. Now the firm is setting its sights outside the northeast. Apply to Dishwasher, Receptionist, Van Driver and more! https://bit.ly/3b3lBBV I think it’s too spotty, it’s not consistent enough, and I think it’s a problem for the industry. When I get these meetings I have several areas I like to explore: This is the Benchmark Senior Living company profile. I was one of the founders of The Assisted Living Federation of America [now Argentum] and founded Mass-ALFA, the Massachusetts affiliate. Flexible hours, and fulfilling work as you get to form relationships with the residents. Click below to read. Founder, Chairman and CEO Tom Grape has led Benchmark and its more than 6,300 associates to achieve over $2.5 billion in company value and $425 million in annual revenue. It’s now not a start-up company, so people who join Benchmark now are joining a medium-sized or larger company which has a lot of resources and a lot of policies in place, a lot of systems and so on. I stayed with that company for a few more years and then tried to start my first venture in senior housing in 1989, which you may remember was also a recession year. That cuts both ways for me. United States. Cons. I worked at Benchmark Senior Living part-time for more than 3 years. Growing pains. May 17, 2018. To become a … Well, people want to be able to pay for it in different ways. In January of 2016, Kelly took the reins as president and CEO after eight years as Kendal's senior vice president of development and 11 years prior to that with Connecticut-based Retirement Living Services. Click below to read. Salaries Benefits Working Hours Interviews Part Time Jobs Working Environment Working Culture Background Check Drug Test Hiring Process Office Locations Work Life Balance CEO Company Future Dress Code Promotion Shifts. Sarah Laffey serves as Chief Financial Officer and Senior Vice President at Benchmark Senior Living. Bob Moran. Kristopher Yetman, senior development director at Benchmark Senior Living, has been named a 2020 Future Leader by Senior Housing News. With 6,300 associates and nearly 60 communities across eight states, … I think our industry is still sort of like Model T. See any color Model T you want as long as it’s black. In the early years of [Benchmark], I was obligated for a lot more money than I was worth. Tell me about how you got into senior living and how Benchmark got its start. What is Benchmark doing currently to develop leaders, and what do you think you could do better? I guess it depends on your definition of affordable. It’s never enough. Questions and Answers about Benchmark Senior Living CEO. I stayed with that company for a few more years and then tried to start my first venture in senior housing in 1989, which you may remember was also a recession year. Benchmark Senior Living Named Top Place to Work by The Boston Globe for 10th Consecutive Year WALTHAM, Mass. Starting the company was certainly very hard, and yet starting any company is hard. I think it’s going to get turned on its head. Our view was we weren’t going to do that and I’m really proud. Finding, developing and retaining sufficient and qualified talent for our industry’s needs. I think it’s very spotty. Benchmark Senior Living's Chairman & CEO is Tom Grape. , Nov. 20, 2017 /PRNewswire/ -- Benchmark Senior Living , a leading provider of senior living services in the Northeast, has been named one of the Top Places to Work in Massachusetts by The Boston Globe for the 10 th consecutive year . Average Benchmark Senior Living hourly pay ranges from approximately $10.82 per hour for Dishwasher to $35.13 per hour for Registered Nurse Manager. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by our residents and families. She’s been great in that regard and many others. The service package has not really kept up, and it’s not really full-service anymore because everybody is heading to a range for more services to come into the building. He would write me a check every time. Chris Golen has been promoted from Campus Executive Director to Regional Director of Operations for all of Benchmark’s Continuing … Will it bring it down to folks who are at the Medicaid level? Absolutely. Benchmark Tom Grape is founder, chairman and CEO of Benchmark. There have been some great success stories, at Benchmark and other companies, of people who have progressed. I then joined a company that had some early stage assisted living communities. Every time we met with our prospective backer, he was getting paler and paler an… 201 Jones Road I was living in Boston where [that company] didn’t have any communities, and they wanted me to move to a different city that I didn’t really want to move to. Kristopher Yetman, senior development director at Benchmark Senior Living, has been named a 2020 Future Leader by Senior Housing News. We sat down with Tom in his Waltham, Mass. Consumers will demand the industry to change in ways that we haven’t so far. I started two companies before Benchmark. The only thing we did was the senior management team did not take bonuses that year, and we asked everyone else in the company to defer their bonuses from March to June—that’s it. Read More. https://bit.ly/3b3lBBV It’s a very difficult thing to keep the culture in alignment with the resources, or the growth in alignment with the people that you’ve got. Grape started Benchmark from the ground up almost 20 years ago, and essentially brought the assisted living concept to Massachusetts, where the company is based. What’s been the biggest challenge Benchmark has faced and how did you overcome it? We helped pass the legislation in Massachusetts and created the category in Massachusetts. Meet Chris Winkle, CEO of Sunrise Senior Living. It remains a tricky thing. The population has aged and has become frailer on average. With a background in finance and architecture, Freshwater happened upon senior living development early in his career after starting a market research firm that took a look into the fledging industry and challenged the conventional wisdom. The real estate company I was with at the time had teamed up with an operator—in a venture that did not work out. We’re sometimes slower to do things, and sometimes more bureaucratic than we’d like to be. Founded in 1997 by Mr. Grape, Benchmark offers independent living, assisted living, memory care and continuing care retirement communities that are guided by Benchmark’s core values — Called to Care, Better Together, and Be the Benchmark, and are committed to … No, technology by itself will not do that. There are too many examples of other people who may have been very successful as Executive Directors but then who aren’t developed or aren’t able to progress beyond that either because of their own inabilities or because they weren’t developed correctly or given the opportunities or whatever. 195 Ratings. Was there a defining moment for you as an entrepreneur when you knew you wanted to start this company? Benchmark Senior Living, and Atria in the positions of Executive Director, Resident Care Coordinator, Regional Director of Alzheimer’s Services, and Life Guidance Program Director respectively. There are 53 companies in the Benchmark Senior Living LLC corporate family. Yes, it does. I discovered what it was really all about. Benchmark Senior Living LLC is located in Waltham, MA, United States and is part of the Nursing Homes & Long-Term Care Facilities Industry. Tom Grape is Chairman/CEO at Benchmark Assisted Living. Best Cities for Jobs 2020 NEW! Being able to establish a direction and being able to motivate others to be able to follow and pursue that course. I could give you the building for free and the rent would go down a bit, and then you look at operating expenses. # CalledtoCare. Exploring the future of senior living with Tom Grape, CEO of Benchmark Senior Living. I think you take a look at the economics of assisted living and 70 cents of every dollar covers operating expenses, mostly labor. Secondly, we have an Executive Director in Training Program run by one of our senior, most successful Executive Directors. The great recession was difficult, but I’m actually really proud of how we managed our way through it. A Buffalo, N.Y. native, Winkle began in the CEO role in 2014 after serving as the company's chief operating officer—a position that brought him to Sunrise in 2013. Approve of CEO. Suite 300 West Being an entrepreneur was the furthest thing from my mind. The future of senior living is very bright and will look very different than it looks today. Hosted by Mass-ALA, the panel was part of a two-day conference during which Massachusetts Gov. # CalledtoCare. John Rijos, CEO of CPF Living Communities. Who would you consider a mentor and how has that person helped your career? The goal was to start the company and make it solvent first. The industry hasn’t kept up in a whole host of ways. Read employee reviews and ratings on Glassdoor to decide if Benchmark Senior Living is right for you. I’m not very disciplined about, “Here’s the course we’re going to stick with for the next six months.” I’m usually changing direction regularly. We have an award named after him that we give annually to the community of the year; it’s called the Peter Small Award. When I get these meetings I have several areas I like to explore: I guess I feel like every entrepreneur needs to have one of those [experiences] to determine if you’re really an entrepreneur. It is the first and only dedicated memory care community in the Seacoast … Over twenty years ago, CEO Tom Grape recognized the need for setting a new standard—or benchmark, if you will. Our values and our mission are at the heart of everything we do, this cannot be accomplished without associates like yourself. I started Benchmark in January of 1997. Benchmark Senior Living is a large and modern senior living organization. Benchmark Senior Living has long been one of New England’s largest senior housing operators. I always paid him back and he’s done very well on his investments in Benchmark. Benchmark Senior Living works hard to build a positive work environment. He later teamed with Barnes, and together they have grown the company from one community to more than 50. Now it feels like a bigger company, which I think is in some ways good and in some ways not so good. What are some of your greatest strengths as a leader? Tom Grape. We have Benchmark University, which offers an ongoing array of different courses. He saw the opportunity of creating an exceptional living experience for seniors built on connections, bonds, and quality care. See questions about Clear. Waltham, MA 02451 At the ALFA convention I had a chance to have lunch with Tom Grape, the CEO of Benchmark Senior Living. Twenty cents covers debt service in the building, and 10 cents (plus or minus) is cash flow. Senior Housing News: Meet Watermark Retirement Communities Chairman David Freshwater and President/CEO David Barnes. What is the industry’s biggest challenge? Tell me about how you got into senior living and how Benchmark got its start. Prior to joining Sunrise, he served as CEO for MedQuest, Inc., an outpatient operator of diagnostic imaging services. Benchmark Senior Living LLC is located in Waltham, MA, United States and is part of the Nursing Homes & Long-Term Care Facilities Industry. WALTHAM, Mass. https://bit.ly/3b3lBBV During an interview from 2012, you told us that “affordable assisted living is difficult to accomplish.” Do you still think that’s true today? There was, at that time, no assisted living in Massachusetts, so I pushed a local nursing home company that had a very good reputation to develop assisted living. He was the rock of Gibraltar of Benchmark in the early years. Tom Grape, Chairman & CEO of Benchmark Senior Living, David Freshwater & David Barnes, Watermark Retirement Communities, Sean Kelly, President and CEO, The Kendal Corporation. This predates the great recession; back to the story of: I thought I was a big company guy and all of a sudden discovered that I was more of a risk-taking entrepreneur than I had ever appreciated. I think I’m pretty good at seeing ahead and have pretty good vision. The first one didn’t work, as I mentioned; I ran out of money. The real estate company I was with at the time had teamed up with an operator—in a venture that did not work out. (PRWEB) July 29, 2020 Benchmark, a leading provider of senior living services in the Northeast, today announced that it has been named an honoree of Boston Business Journal’s 2020 Corporate Citizenship Awards. I think I’m pretty good strategically. Charlie Baker and Elder Affairs Secretary Elizabeth Chen spoke. Do I think technology is the answer to making assisted living more affordable? Not a lot of other people would’ve done that. # CalledtoCare. The company was founded in 1997 and has grown significantly over the years to offer new programs and locations for residents. And we did. The interesting moment for me was when I knew that that wasn’t going to work but I had to do it again. I think people think technology is going to fix everything, and I don’t really believe that. WALTHAM, Mass. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by our residents and families. He was our first investor and he was our angel. It’s a tough nut to crack in a material way. We sat down with Kelly to learn about the company’s vision for a new kind of senior living partnership, and to hear how his time in construction introduced him to the men and women who arrived on sites in dark, The Leadership Series is produced in collaboration between Senior Housing News and PointClickCare®. Exploring the future of senior living with Tom Grape, CEO of Benchmark Senior Living. What assisted living used to be, years ago, was more full-service. Benchmark Assisted Living LLC provides healthcare services. He’s been Benchmark’s mentor and everybody here is very grateful for his support, not just financially, but his advice and all the rest. Our industry continues to have unacceptable levels of turnover. The resources are never what you want them to be and some things always get out ahead of others. I started a new affiliate of this nursing home company. In college and growing up I wanted to work in marketing, and I wanted to work at a big company because that’s what everybody did. – Benchmark Senior Living, a leading provider of senior living services in the Northeast, has announced it has have acquired … ... Approves of CEO. At the ALFA convention I had a chance to have lunch with Tom Grape, the CEO of Benchmark Senior Living. People want rural, they want high-rise, they want urban, they want mixed-use, they want services. I think the association initiatives are very helpful, but everybody has to do more. I’m not always as patient with those things as some people would like me to be. Chief Financial Officer and Senior Vice President. Right now assisted living is all rental. All content is posted anonymously by employees working at Benchmark Senior Living. It seems like a nice company. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. I’m sort of an idea-a-week guy. That was a big shift from what I had been pretty clear I was going to do for my career, for the rest of my life. Every time we met with our prospective backer, he was getting paler and paler and ultimately I ran out of money. Talent. I didn’t really think of myself as any sort of cowboy risk-taker at the time. What does the future of the industry look like? Sure. Pros. The first investor in Benchmark was Peter Small, the CEO of a real estate company I used to work for, who is still on our board today. Sometimes our biggest strengths are our biggest weaknesses. -Tom Grape, Benchmark founder and CEO. office to get his take on an entrepreneur’s approach to the senior living business, where Benchmark sees itself as a leader among its peers, and why senior living must solve one of its biggest problems—turnover. Do you think technology will help to make that more possible? WALTHAM, Mass.—Benchmark Senior Living, a leading provider of senior living services in the Northeast, announced they have acquired the real estate and operations of Evolve at Rye.Located in Rye, New Hampshire on Route 1, Evolve at Rye is a 40-apartment community capable of serving up to 64 residents. A lot of our competitors were raising the eligibility requirements for benefits or cutting hours. During our first few years when I did not know how I would meet payroll, I’d pick up the phone every couple of weeks and say, “Peter, can I buy you a cup of coffee?” and he always knew what that meant. I can think of several. ©2018 Senior Housing News. Benchmark Senior Living Appoints New CFO. The Company offers independent and assisted living, memory and respite care, skilled nursing, and rehabilitation services. We sat down with Freshwater and Barnes (see below) to hear about their first foray into senior housing, their founding principles, and the metrics they look for in their day-to-day, Meet Sean Kelly, CEO of Kendal Corp. out of Kennett Square, Pennsylvania. All Rights Reserved. I consider that Benchmark [as a company] has had a mentor. The baby boomers like things the way they like it, when they want it. There are 53 companies in the Benchmark Senior Living LLC corporate family. A leading provider of independent living, assisted living, memory care, skilled nursing and short-stay programs, Benchmark takes pride in deeply understanding people, meeting them where they are and connecting them to what's meaningful and possible at every stage of life. Sitting with senior living CEO’s is a huge privilege. This is his full-time focus. Click below to read. Questions and Answers about Benchmark Senior Living CEO. Since 1997, he has led Benchmark to become the largest senior housing company in the Northeast. A graduate of Case Western Reserve, he previously served as president and CEO for Mariner Health Care, Inc., and as chief operating officer for Integrated Health Services and held various management roles in speciality and rehabilitation hospitals. It was a big step for me to go from P&G, the mecca of marketing, to change careers into real estate, and to ultimately change careers from an established real estate company to starting my own company. I don’t know if I remember any particularly pithy sayings, but I guess a piece of advice I would give myself is to know who you are so that you are being true to yourself and your choice of fields, and the role you’re choosing to take, your strengths and weaknesses as a manager; that you get who you are and you’re open to feedback about it and you’re true to yourself. Any company. Benchmark Senior Living November 11 at 9:43 AM Benchmark Founder and CEO Tom Grape reflected on the amazing veteran ... s in our communities, from our residents to associates. We’ve developed a number of new communities and have acquired communities since. Benchmark Senior Living's key executives include Tom Grape and 6 others. A lot of people of course would conclude that it wasn’t going to work and say, “Oh my God I’m never doing that again; that was a mistake.” I knew I was an entrepreneur when I knew I had to do it again, and I learned a lot of lessons and I wanted to apply those lessons. Benchmark Senior Living LLC has 211 total employees across all of its locations and generates $55.16 million in sales (USD). Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by our residents and families. We talk a lot about our culture and backing our associates, and we walked our talk during that time. I’m not very disciplined about, “Here’s the course we’re going to stick with for the next six months.” I’m usually changing direction regularly. Is your weakness that you’re too creative? Sitting with senior living CEO’s is a huge privilege. https://bit.ly/3b3lBBV I have been working at Benchmark Senior Living full-time for less than a year. Benchmark embraces innovation and creativity to provide the highest level of care, comfort and service to our residents. The Company specializes in senior, assisted, and independent living, alzheimer and memory care, skilled nursing, and short stay programs. 339 Benchmark Senior Living reviews. – Benchmark Senior Living, a leading provider of senior living services in the Northeast, has announced it has have acquired … The principal of the parent company decided to sell the company in 1996. The … My first job out of college was at Procter & Gamble in marketing. Founded in 1971 on the strength of a $300,000 grant from a Quaker organization in Philadelphia, Kendal quickly established itself as a leading not-for-profit provider of senior living communities, programs and advocacy and empowerment services. I’m pretty creative, and I have a lot of ideas. We’d like to do nothing but promote from within, ultimately. We’re doing a lot of things. See questions about Clear. I’m sort of an idea-a-week guy. Meet Tom Grape, chairman and CEO of Benchmark Senior Living. Fortunately, I’m blessed with a terrific president and Chief Operating Officer, Stephanie [Handelson], who is a terrific counterpoint to my changing direction all the time. We’ve got a big issue. Helpful (1) ... Glassdoor has 359 Benchmark Senior Living reviews submitted anonymously by Benchmark Senior Living employees. We have a Benchmark University Training Center here at our home office so people come here and we can pop in and participate in those offerings. For the first five or six years I frequently went home and said, “I don’t know how I’m getting payroll next week.” We figured our way through it. No, I don’t because it’s going to remain a very heavily people-dependent business even with the introduction of more technology. Based in Waltham, Mass., Benchmark Senior Living is a leading provider of senior living services in the Northeast. We sat down with Winkle to learn about Sunrise's approach to growth and branding, the company's early foray into Medicare Advantage, and where he sees opportunities to excel through technology. I think it’s really hard to grow a company and to keep things in alignment. See Tom Grape's compensation, career history, education, & memberships. We appreciate everything our associates do for our residents, thank you for being part or … Glassdoor gives you an inside look at what it's like to work at Benchmark Senior Living, including salaries, reviews, office photos, and more. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by … I can rally people to support. You can trim around the edges, but you can’t really materially reduce staffing costs or utilities or food costs without cutting into the bone of what the service offering is. 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